Routes to Nowhere: How Phantom Transit Lines Are Misleading Millions of American Commuters
Across the United States, transit apps confidently display routes, stops, and schedules for services that exist only in digital form. The gap between what commuters see on their screens and what actually operates on the street represents one of the most quietly damaging failures in modern transit data management. Understanding why this happens—and how a handful of cities are beginning to close the gap—matters enormously for the future of urban mobility.