Counting Shadows: How Transit Agencies Inflate Network Size With Routes That Barely Exist
Across the United States, transit agencies routinely count peak-hour express routes and weekend-only lines as permanent, full-service network offerings—a practice that distorts ridership data, misleads commuters, and obscures genuine coverage gaps. When a rider discovers that the route shown on the map only operates during morning rush hour on weekdays, the gap between advertised service and lived reality becomes impossible to ignore. A closer look at how agencies define 'active service' reveals